3 years onsite support wherever work happens: Count on HP for remote troubleshooting and convenient onsite repairs, ensuring issues are resolved quickly wherever you work. Optional device insights help HP diagnose and remediate problems even faster.
Additional support at an affordable price: Get reliable remote assistance during standard business hours along with onsite technical support when needed, no matter your work location.
Optional device health insights: Enable device‑level data to help HP identify, diagnose, and resolve PC issues more efficiently.
Specifications
Care Pack subtype: Base
Care Pack type: Electronic
Coverage period: 36 months
Coverage window: Standard workdays – 9 hours
Datasheet publication number: 4AA5‑6385
Duration: 3 years
Place of service: Onsite
Response time: Next business day response
Service features: Onsite repair or replacement, anywhere work happens; Remote problem diagnosis and support; Option to enable device‑level data to help diagnose and remediate PC issues